If you are placing an order on behalf of a company or organisation you are confirming that:
Your company or organisation agrees to these Terms of Sale; you are 18 or over; You are authorised to place the order and agree to these Terms of Sale on its behalf, and you are not exceeding your authority.
If you are placing an order on your own behalf, by sending it to us you are agreeing to these Terms of Sale.
Please read these Terms of Sale; they are important. If you do not agree to these Terms of Sale do not place an order.
Following receipt of the completed order and the appropriate payment under paragraph 4, we will let you know if we cannot, for any reason, accept and process your order. We currently only ship to UK addresses.
If we accept your order, we will confirm that acceptance to you by e-mail or by letter, and issue you with an Order Number. A contract will be created between Dog Mug Ltd and you (where you are placing an order as an individual) or your company or organisation (where you have applied on its behalf) when we send that confirmatory e-mail or letter.
We reserve the right to refuse to accept any order, as we see fit, without having to give any reason. If we refuse to accept your order, or are unable to supply you with any item, for example because it is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our website, we will inform you of this by e-mail and we will not process your order. If you have already paid for the item, we will refund you the full amount including any delivery costs charged as soon as possible.
When you place an order with us, our server uses SSL (Secure Sockets Layer), to prevent your details being read whilst being transmitted over the internet. For e-books, following receipt of payment, we make use of a third party “watermarking” service..
We may change these Terms of Sale at any time without giving notice, so please check them whenever you complete any order form. Any change will apply to any order submitted to us after that revision has been published on this website. Please note that these Terms of Sale may change at any time, so please check them each time you visit this website.
We are Dog Mud Ltd, a company registered in England and Wales under registered number 12143872.. Dog Mud Ltd’s registered office is at:
1 LONG STREET
Delivery and Returns Policy
We will endeavour to deliver the items you have ordered within 3 working days (UK deliveries) after we accept your order.. If we fail to deliver your completed order within 14 days, you may cancel any part of your order not yet received by contacting us at email@example.com
If you are not satisfied with a product we deliver to you, you may return it to us, at your expense, within 14 days of it having been delivered to you.
Data Protection and Privacy
Prices and Payment
The prices payable are those in force at the date and time you send your order to Dog Mug Ltd. We may change our prices at any time before the order form is sent to us.
You must pay online by credit or debit card at the time you send us your order.
Details of our prices (including delivery charges) and the procedures for payment are displayed on the in our online shop.
You undertake and warrant that all details provided to us for the purpose of placing your order will be correct, that the credit or debit card used belongs the organisation on whose behalf you are placing the order or the person submitting the order form and that there are sufficient funds or credit facilities to cover all sums due to us.
We reserve the right to obtain validation of any credit or debit card details and to clear any cheque before accepting any order.
Accuracy of Information, Warranties and Disclaimer
We try to ensure that any information and material on this website that has been supplied by us is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate information or material, whether supplied by us or by a third party.
If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, please let us know immediately by contacting:
Tel: 07411 335489
We only supply the items which you order from us for personal use, and you agree not to use items for resale purposes.
Nothing in these Terms of Sale limits or excludes our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(d) defective products under the Consumer Protection Act 1987.
Subject to paragraph 5.4, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract between us for:
5.5.1 any loss of profits, sales, business, or revenue;
5.5.2 loss or corruption of data, information or software;
5.5.3 loss of business opportunity;
5.4.1 loss of anticipated savings;
5.4.2 loss of goodwill; or
5.4.3 any indirect or consequential loss.
Our total liability to you in respect of all other losses arising under or in connection with the contract between you and us, as referred to in paragraph 1.5, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the items which you have ordered from us and which are the subject of such contract.
Except as expressly stated in these Terms of Sale, we do not give any representation, warranties or undertakings in relation to the goods sold to you. Any representation, condition or warranty which might be implied or incorporated into these Terms of Sale by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the goods are suitable for your purposes.
If we fail to insist that you perform any of your obligations under these Terms of Sale, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
If any provision of these Terms of Sale is (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect.
These Terms of Sale are governed by English law and you agree to submit to the exclusive jurisdiction of the courts of England and Wales. The place of performance will be England.
No addition to or modification of any provision of these Terms of Sale will be binding on us unless made in writing and signed by our duly authorised representatives. “Writing” includes e-mail.
These Terms of Sale together with, your order form and any payment method instructions contain the entire agreement and understanding relating to the subject matter of your order. They supersede and extinguish any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter.
We are still taking orders, but we've been advised by the post office that any orders despatched now might not be delivered in time for Christmas. Dismiss